Shipping, Return and Warranty

How do I get my slow Jo?

If you live in:
Australia, Canada, India, South Africa, New Zealand, Turkey, Norway, Indonesia, Malaysia, Republic of Korea, Japan, China, Hong Kong, Pakistan, Iceland, Russian Federation, Philippines, United Arab Emirates

we will ship your slow Jo through our logistic partner DHL. No need to mention, that the shipping is of course free for you.

For all other countries:
Please check “ALL OTHER COUNTRIES” in the drop down menu on top of the page. In case you do not find your country please contact us also via email and we figure out if we can send also to your country!
How long will it take until your slow Jo arrives?

It will take around 5 – 10 working days (Monday to Friday, excl. public holidays) to get your slow to you!

Returns made easily

What a pity that you would like to return your slow Jo!

But of course this can always happen. Not a big deal and we will make the return as convenient as possible.

Ofcourse you have a statutory right of withdrawal if you purchase a watch via this shop. A return of an article in this context is also possible like this:

  • Within the first 30 days after you received your slow Jo you simply write an email to and let us know that you would like to return your slow watch. Of course you don’t need to give any explanations. As we want to improve our offering in the future, it would be great if you would let us know what we could do better or why slow Jo did not meet you expectations. But again, this is totally up to you.
  • Please put your slow Jo in the original product box, place it in to a shipping box and send it back to us.
  • As soon as we receive the slow Jo back and all is fine, we will refund the money for the product within 30 days.
  • The money for the return shipment is covered by yourself

Again in very short:

  • Email within 30 days to
  • Put slow Jo back in the original product box, place it in the shipping box and send it back to us
  • We refund the money of the product
  • The money for the return shipment is covered by yourself

Easy hah!? 🙂


Sorry mate, the next paragraph will sound more formal than we usually like it.
In addition to the buyers statutory rights (supplementary performance, revocation of the contract or reduction of purchase price, damages) that may exist in case the product has already a defect at the time the risk is passing on the buyer, we provide the following warranty:

We, the Blackboard GmbH, Eimsbuetteler Chaussee 21, 20259 Hamburg, warrant the faultless functionality of our slow-watch sold worldwide in respect of its movement, hands and dial for the period of 2 (two) years from purchase date stated by the invoice. The warranty is given to the original buyer only and can’t be transferred to other persons.

The warranty does not cover any defects caused by inappropriate handling of the watch or accidents. The warranty expires as soon as the watch is repaired or modified by persons not authorized on our part or as soon as such measures are undertaken by those persons.

The warranted performance is restricted to reparation or substitution of the defect watch only. In case of a defect within the warranty period we choose between reparation and substitution of the watch by the same model. The warranty is only granted upon presentation of the defective watch, the invoice and evidence for the defect appeared within the warranty period. This evidence is also given by sending the defective watch to us within the warranty period.

Performing our warranty we send the watch repaired or substituted to the buyer at our risk and costs. However, the buyer sends the watch to us on his/her risk and costs. To check the warranty claim in advance we recommend sending us an e-mail with a photo of the defect watch, a description of the problem and a copy of the invoice. We then get in contact with the buyer as soon as possible.

Blackboard GmbH, Eimsbuetteler Chaussee 21, 20259 Hamburg